About Gwen

Gwen is the co-founder of Wahine Media, a social media agency for business in Honolulu. She has been serving on the Board of Directors for Social Media Club of Hawaii since 2012. You can find her on Twitter at @gjwahine or @wahinemedia, and read her blog at WahineMedia.com

What You Need To Know About Online Reviews and Customer Service On Social Media

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  According to The Local Consumer Review Survey in 2012, approximately 72% of consumers surveyed said that they trust online reviews as much as personal recommendations, while 52% said that positive online reviews make them more likely to use a local business. Whether you are participating in the conversation or not, customers are forming opinions [...]

Announcing the 2013 #SMCHI Board of Directors!

Carey Bennett

As the incoming president, I am overjoyed to announce the new 2013 Board of Directors for Social Media Club of Hawaii! Voting was held last week and a majority of our professional members approved the new slate! This year we have a few returning volunteers, but a lot of new ones too. We have an unprecedented [...]

SMCHI Is Seeking a Venue for 2013!

Honolulu01

It’s a new year, and we’re on the hunt for a venue for our public educational events! In true social media form, we are asking the community for ideas and suggestions. First, a little bit a about us: We are Social Media Club of Hawaii, an educational nonprofit organization. The members of Social Media Club [...]

Understanding Google Analytics: August 20 #SMCHI

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Whatever your goals with your website are, Google Analytics can help you get there.  Join us at Amuse Wine Bar for our panel with some of Hawaii’s best Google Analytics professionals. If your website isn’t giving you the information you need to make decisions, then it’s time you understood Google Analytics. But now, Google Analytics [...]

Time-Saving Social Media Tools Workshop on May 14

#SMCHI Event: May 14, 2012

Save the Date! Time Saving Social Media Tools Workshop with #SMCHI Join us at Amuse Wine Bar for a hands-on workshop with Social Media Club Hawaii on May 14th at 6pm. There is an abundance of social media management tools, but how do you know which one will work for you? We’ll answer your questions [...]

Social Media Guidance From the Trenches

Social Media Guidance From the Trenches

On any given day, I post 3-4 times on 6-8 different Facebook pages, send out 50-60 tweets under 6-8 accounts, participate in an hour-long tweet chat, upload a YouYube video, publish a blog, respond to 20-30 emails all while monitoring and responding to questions or mentions for all of these accounts. That was a mouth [...]