What you missed: Online Reviews and Customer Service

OnlineReviews - Tweets1

Our May 8, 2013 event was part of a special month-long celebration, “United We Share,” commemorating Social Media Club‘s 7th anniversary. The goal of United We Share is to showcase our global community (300+ chapters worldwide!) to better connect with one another by supporting each others events and hopefully, participating real-time. Your customers are talking about you… [...]

Lessons Learned on Social Media

As social media becomes a more common and integrated tactic, we have lots of examples of “What Not To Do.”  A search on Google for “lessons learned in social media” yielded 63,500,000+ results. There are 108,000,000 results for “social media mistakes.”  So why jump into the fray about social media lessons? Because so many of [...]

What You Need To Know About Online Reviews and Customer Service On Social Media

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  According to The Local Consumer Review Survey in 2012, approximately 72% of consumers surveyed said that they trust online reviews as much as personal recommendations, while 52% said that positive online reviews make them more likely to use a local business. Whether you are participating in the conversation or not, customers are forming opinions [...]

What you missed: LinkedIn Groups

Who knew LinkedIn could be such fun? It was a full house for our first event of the year held at our new host venue, historic Fuller Hall at YWCA Laniakea in downtown Honolulu. In addition to great networking and learning, guests were able to order pupus and cocktails from Cafe Julia‘s new Pau Hana [...]

LinkedIn Groups: How, What, Where, Why for Professionals & Businesses

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Heeeeeeere we come! Lots of you have been asking about when we’re meeting next and here we go. A new year. A new venue. A new Board of Directors. Lots of good things happening at SMCHI and we want to help you kick off your 2013 with some professional insight useful to everyone—not only social [...]

Announcing the 2013 #SMCHI Board of Directors!

Carey Bennett

As the incoming president, I am overjoyed to announce the new 2013 Board of Directors for Social Media Club of Hawaii! Voting was held last week and a majority of our professional members approved the new slate! This year we have a few returning volunteers, but a lot of new ones too. We have an unprecedented [...]

What A Leader Learns from SMCHI

Roxanne Darling and Tara Coomans posting the prize winners on Twitter

This is my last blog post as SMCHI President. What an amazing ride its been. Since becoming involved in SMCHI in 2009, I’ve become part of SMCHI and SMCHI has become part of me. And as much as I’ve dedicated countless hours to SMCHI, its members, its events and sponsors, I’ve received much in return. I’ve learned [...]

SMCHI Is Seeking a Venue for 2013!

Honolulu01

It’s a new year, and we’re on the hunt for a venue for our public educational events! In true social media form, we are asking the community for ideas and suggestions. First, a little bit a about us: We are Social Media Club of Hawaii, an educational nonprofit organization. The members of Social Media Club [...]

A New Day for SMCHI

Happy New Year! Fresh starts abound and no where is this more true than at SMCHI where we’re preparing to have the Professional members vote on our 2013 nominee class. As an eventful SMCHI 2012 comes to an end, I thought it appropriate to share with our members some this year’s highlights.   SMCHI Leadership [...]

Good Bye and Good Luck

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To All of Our Friends, Members, and Sponsors, I have submitted my resignation to the board of directors (and it was accepted) effective yesterday, December 20, 2012. Having founded this chapter over four years ago and having been a founding member of our parent organization, Social Media Club, I have enjoyed countless memorable experiences in [...]